Terms of Use

1. Acceptance of Terms

By accessing or using the website at ksheyma.travel (the "Website") or engaging the services of Ksheyma Sdn. Bhd. (1698520-V) ("Ksheyma.Travel", "we", "us", or "our"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use the Website or our services.

2. About Ksheyma Travel

Ksheyma Travel is a travel facilitation company incorporated in Malaysia under Ksheyma Sdn. Bhd. (1698520-V). We operate as a concierge and coordination service connecting travellers to health tourism and leisure travel experiences across Southeast Asia. We do not directly provide medical treatment or act as a licensed medical practitioner.

3. Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the Website in any way that violates applicable Malaysian law or any other applicable law or regulation.
• Transmit any unsolicited or unauthorised advertising or promotional material.
• Attempt to gain unauthorised access to any part of the Website or its related systems.
• Introduce any viruses, trojans, worms, or other material that is malicious or technologically harmful.
• Reproduce, duplicate, copy, or resell any part of the Website in contravention of these Terms.

4. Services and Bookings

All travel and health tourism services arranged by Ksheyma Travel are subject to separate service agreements and booking terms provided at the time of engagement. The Website serves as an informational and enquiry platform only. No binding contract for services is formed solely through use of the Website.

Health tourism services are arranged in coordination with accredited third-party healthcare providers. Ksheyma Travel acts as a facilitator and is not responsible for the medical advice, diagnosis, or treatment provided by such healthcare providers.

5. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Ksheyma Sdn. Bhd. or its content suppliers and is protected under Malaysian copyright law and applicable international treaties. You may not reproduce, distribute, or create derivative works from any content on the Website without our prior written consent.

6. Third-Party Links

The Website contains links to third-party websites, including arogyayathra.com and xplorasia.com. These links are provided for your convenience only. We have no control over the content of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Accessing third-party websites is at your own risk.

7. Disclaimer of Warranties

The Website and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Limitation of Liability

To the fullest extent permitted by Malaysian law, Ksheyma Sdn. Bhd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website or our services, including but not limited to loss of profits, data, or goodwill. Our total aggregate liability to you shall not exceed the amount paid by you, if any, for the specific service giving rise to the claim in the three (3) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Ksheyma Sdn. Bhd., its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Website, your violation of these Terms, or your infringement of any third-party rights.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of Malaysia.

12. Amendments

We reserve the right to amend these Terms at any time. Amendments will be effective upon posting to the Website with a revised effective date. Your continued use of the Website after any amendment constitutes your acceptance of the revised Terms.

13. Contact

For any questions regarding these Terms, please contact us at: